GrubbleTerms of use
Version 2 · 28 October 2026
1. Introduction and scope
1.1These terms of use (the "Terms") govern the use of the mobile game Grubble and the associated website playgrubble.com (together, the "Service"). The Service is provided by Forwards ApS, CVR no. 44696827, Klosterstræde 9, 1157 Copenhagen K, Denmark ("Forwards", "we" or "us").
1.2The Terms constitute a binding agreement between you as a user of the Service ("you") and Forwards.
1.3The processing of personal data in connection with the Service is described in our privacy policy. The privacy policy does not form part of the Terms.
1.4Where the Service is obtained through Apple's App Store, Apple's standard Licensed Application End User License Agreement also applies. To the extent the Terms grant you more extensive rights than that agreement, the Terms prevail.
2. Acceptance of the Terms
2.1You accept the Terms by selecting "Agree and continue" when you create your account. Access to the Service requires acceptance of the Terms.
2.2Forwards records the version of the Terms you have accepted and the time of your acceptance.
3. Account and username
3.1Use of the Service requires an account, which is created by signing in with an Apple ID. Each Apple ID may be associated with one account.
3.2Your account is personal and may not be transferred, sold, lent or otherwise made available to others. You may not use another user's account.
3.3You are responsible for all activity on your account, unless the activity results from circumstances for which you are not responsible. You must take reasonable steps to keep your device and your Apple ID secure, and must notify Forwards without undue delay if you suspect unauthorised use of your account.
3.4When creating your account, you choose a username, which is visible to other users. The username must comply with the rules of conduct in clause 6, and may not be misleading as to your identity or suggest an association with Forwards. Forwards may change a username that does not comply with the Terms.
3.5You may delete your account at any time in the app under More → Settings → Delete account. The consequences of deletion are described in clause 15 and in the privacy policy.
3.6A user whose account has been closed by Forwards under clause 8 may not create a new account without the prior written consent of Forwards.
4. The Service
4.1Grubble is a multiplayer word game.
4.2The rules of the game, including time limits for moves, are set out in the app. The validity of words and the calculation of scores are determined by the servers of Forwards. Forwards may change the word lists used; such changes have no effect on completed games.
4.3The Service is currently provided free of charge and without advertising. Should Forwards introduce paid features or advertising, the Terms will be amended in accordance with clause 14.
4.4Levels, points and other earned progress have no monetary value and cannot be transferred.
4.5Certain functions are subject to limits, as shown in the app.
5. Permitted use
5.1You may use the Service only for personal, non-commercial purposes and in accordance with the Terms and applicable law.
5.2You may not cheat or attempt to cheat, including by using software that plays on your behalf; exploit errors or weaknesses in the Service; manipulate results in collaboration with other users or by using several accounts; create accounts in order to circumvent a sanction or a block; attempt to gain unauthorised access to other users' accounts, to data or to parts of the Service; access the servers of the Service other than through the app; take any action that may overload, disrupt or damage the Service; or impersonate Forwards, its personnel or other users.
5.3Errors and weaknesses in the Service should be reported to Forwards.
6. Rules of conduct and user content
6.1The chat functions of the Service are available between users who are friends in the Service and among the members of a club. Before using the chat functions for the first time, you must accept the chat rules shown in the app. This clause 6 sets out those rules in full.
6.2You may not share content that contains hate speech, threats, harassment or bullying; is of a sexual nature; constitutes spam, advertising or fraud; discloses personal data about yourself or others, including telephone numbers, addresses, email addresses or usernames on other services; or is otherwise unlawful or infringes the rights of others.
6.3Adults are prohibited from using the Service to seek contact with children for the purpose of establishing a relationship outside the Service or for any other improper purpose.
6.4These rules apply equally to usernames, club names, nicknames and all other content visible to other users.
6.5Forwards has zero tolerance for content and conduct that breach this clause 6.
7. Moderation
7.1Forwards enforces the Terms through a combination of automated tools and manual review. The automated tools may, among other things, prevent certain content from being displayed and restrict access to the chat functions on the basis of reports from other users.
7.2Users may report messages and profiles in the app. Reports are reviewed by Forwards, which aims to process them within 24 hours. Reported content may be hidden pending review.
7.3The leader and mentors of a club may delete messages in the club's chat and remove members from the club.
7.4Users may block other users. A blocked user cannot contact the user who blocked them.
7.5Chat messages are not reviewed manually unless they have been reported.
7.6If Forwards becomes aware of information giving rise to a suspicion of a criminal offence involving a threat to the life or safety of a person, Forwards will notify the relevant authorities.
8. Sanctions
8.1In the event of a breach of the Terms, Forwards may, depending on the nature and seriousness of the breach and any previous breaches, remove content, change a username, restrict access to the chat functions temporarily or permanently (a "chat restriction"), or close the account.
8.2Chat restrictions may be imposed automatically on the basis of reports from several users, or by Forwards following manual review. Their duration increases with repeated restrictions. In serious cases, including cases concerning the safety of children, a permanent restriction may be imposed immediately. A chat restriction does not affect the other functions of the Service.
8.3You will be notified in the app of a chat restriction, its duration, and whether it was imposed automatically or by Forwards.
8.4Forwards may close an account in the event of serious or repeated breaches, including threats, contact with children in breach of clause 6.3, repeated cheating and attacks on the Service. Closure entails deletion of the account as described in the privacy policy. Unless prevented by law or by consideration for the safety of others, Forwards will notify you of the reasons before closure.
8.5Forwards may lift a sanction that has been imposed in error.
9. Notice of illegal content
9.1Anyone may notify Forwards of content in the Service which they consider to be illegal. Users may submit notices through the reporting function in the app; others may do so by email to support@playgrubble.com.
9.2A notice submitted by email should include a description of the content, information on where it is found, such as a username or club name, an explanation of why the content is considered illegal, and the name and email address of the person submitting the notice.
9.3Where contact details are provided, Forwards confirms receipt without undue delay and informs you of its decision and how to challenge it. Notices are handled promptly, carefully and objectively.
10. Complaints about decisions
10.1If you believe a moderation decision or a decision on a notice you submitted is wrong, contact support@playgrubble.com with details of the decision, why you disagree and your username, if you have one. A person will review your complaint promptly and correct any error. Requesting a review is free and does not affect your legal rights.
11. Rights to user content
11.1You retain all rights to the content you share in the Service ("User Content"). You grant Forwards a non-exclusive, royalty-free, worldwide right to store, reproduce, display and transmit User Content to the extent necessary to provide and moderate the Service, for as long as the content is retained in accordance with the privacy policy.
11.2You warrant that you hold the necessary rights to your User Content.
11.3Forwards may use suggestions and other feedback you send to Forwards freely to develop the Service, without compensation or attribution.
12. Intellectual property rights and licence
12.1All rights to the Service, including its name, logo, design, game boards, word lists, sounds and source code, belong to Forwards or its licensors.
12.2Forwards grants you a personal, non-exclusive, non-transferable and revocable licence to use the app for personal purposes on devices you own or control, for as long as the agreement remains in force.
12.3Except to the extent permitted by mandatory law, you may not copy, modify, distribute, sell or rent out the Service or any part of it; decompile or reverse engineer the app; develop software that communicates with the servers of the Service; or use the name Grubble or its logo in a manner suggesting an association with Forwards.
13. Availability and changes to the Service
13.1Forwards endeavours to keep the Service available, but does not guarantee uninterrupted operation. The Service may be unavailable due to maintenance, errors or circumstances at third-party providers.
13.2Forwards may change the Service, including by adding, changing or removing functions, where justified by valid reasons such as the development of the Service, security, legal requirements or operational considerations. Changes are made at no cost to you and explained clearly. If a change has more than a minor negative impact on your access to or use of the Service, Forwards will give you reasonable advance notice in a form you can save, explaining the change, when it takes effect and your right to terminate. You may terminate the agreement free of charge by deleting your account within 30 days after receiving the notice or the change taking effect, whichever is later. You may also delete your account at any other time.
14. Amendments to the Terms
14.1Forwards may amend the Terms in the event of changes to the Service or to legislation, for reasons of user safety, or to clarify or correct the Terms.
14.2Forwards will notify you in the app of material changes before they take effect, giving reasonable advance notice where changes disadvantage you. Changes that reduce your rights require your renewed acceptance. Minor corrections and clarifications that do not reduce your rights may take effect on publication. If you disagree with a change, you may terminate the agreement by deleting your account.
14.3Previous versions of the Terms are retained and provided on request.
15. Term and termination
15.1The agreement remains in force until terminated by you or by Forwards.
15.2You may terminate the agreement at any time by deleting your account. Upon deletion, ongoing games are ended as if you had resigned, and the leadership of any club you lead passes to another member.
15.3Forwards may terminate the agreement by closing your account in accordance with clause 8.4, or by discontinuing the Service with at least 30 days' notice in the app.
16. Liability
16.1You have the rights afforded by mandatory consumer law in the event of a lack of conformity of the Service. The Terms do not limit those rights.
16.2Forwards is not liable for indirect loss, including loss of games, progress, data or time, unless the loss was caused intentionally or through gross negligence. The liability of Forwards is not limited in the event of death or personal injury, or to the extent mandatory law does not permit a limitation.
16.3Forwards is not liable for content shared by other users, without prejudice to the obligations of Forwards under clauses 7 to 9.
16.4Forwards is not liable for any failure to perform caused by circumstances beyond its control, including power failures, failures of internet connections or of third-party providers, natural disasters, war, strikes and orders of public authorities (force majeure).
16.5You are liable in accordance with the general rules of Danish law for any loss caused to Forwards or others by your breach of the Terms or of the law.
17. Third parties
17.1The agreement is concluded between you and Forwards. Apple Inc. is not a party to the agreement and is not responsible for the Service, its content or its support.
17.2Third-party services, including the App Store and Sign in with Apple, are subject to the terms of the third party concerned. Forwards is not responsible for third-party websites to which the Service links.
18. Assignment
18.1Forwards may assign the agreement to a company that takes over the Service, provided that your rights under the agreement are not diminished. The assignment will be announced in the app in advance.
18.2You may not assign your rights or obligations under the agreement.
19. Miscellaneous
19.1If any provision of the Terms is held to be invalid, the validity of the remaining provisions is not affected.
19.2Failure by Forwards to enforce a provision does not constitute a waiver of the right to enforce it at a later time.
19.3The Terms are available in Danish and English, and both versions are equally valid. In the event of any discrepancy between them, the interpretation most favourable to you applies.
20. Governing law and disputes
20.1The Terms are governed by Danish law. If you reside in another country, you retain the protection afforded to you by the mandatory consumer protection rules of your country of residence.
20.2As a consumer, you may always bring proceedings before the courts of your country of residence.
21. Contact
21.1Enquiries concerning the Service and the Terms may be sent to support@playgrubble.com or by post to Forwards ApS, Klosterstræde 9, 1157 Copenhagen K, Denmark.
21.2The email address is the point of contact of Forwards for users and for authorities under Articles 11 and 12 of Regulation (EU) 2022/2065 on digital services. Enquiries may be made in Danish or English.